Frequently asked questions

We currently ship within the United States only, including all fifty states. We're not able to ship to international addresses, US territories, or APO/FPO military addresses at this time.

Shipping is free on every order. The price you see at checkout is the price you pay.

Orders are dispatched within 1 to 2 business days, and transit takes a further 4 to 6 business days. Most orders arrive within 5 to 8 business days of being placed, and every order is sent tracked.

The moment your order is dispatched we email a tracking number and link. Tracking can take 1 to 2 business days to begin updating after dispatch, which is normal.

If your order hasn't been dispatched yet, email support@deeharrison.com as soon as possible and we'll do our best to amend or cancel it. Once a parcel is in transit, cancellation isn't possible, but you can still return it once it arrives.

You have 30 days from the day of delivery to request a return or exchange.

Items must be unworn, unwashed and unaltered, with all original tags and packaging intact, and accompanied by proof of purchase.

For change-of-mind returns, return shipping is the customer's responsibility, and we recommend a tracked service. If your item arrived faulty, damaged or incorrect, we cover everything.

Email support@deeharrison.com with your order number and reason. We'll send return instructions and the correct return address, so please wait for that before shipping anything back.

Email support@deeharrison.com within 7 days of delivery with your order number and clear photos. We'll arrange a replacement or a full refund, including any return shipping, at no cost to you.

Once your return reaches us and is approved, refunds are issued to your original payment method within 2 business days. Your bank can take a further 5 to 10 business days to display it.

Each product page has a size guide with bust, waist and hip measurements in inches, and our size guide page explains how to measure yourself. If you're between sizes, email us before ordering and we'll advise.

You can exchange for a different size within 30 days of delivery, provided the dress is unworn with tags intact. Email us and we'll sort it.

Care instructions are printed on the label of each garment and listed on the product page. As a rule, light summer fabrics do best washed cool and dried flat or on a line, away from direct heat.

We accept all major credit and debit cards, plus the additional payment options shown at checkout. All payments are processed securely.

Yes. Card details are handled by our secure payment processors and we never store full card numbers. See our Privacy Policy for how we handle your data.